Welcome to Wiziflay, your trusted destination for premium-quality fashion across India.
We’ve compiled answers to some of the most common questions to make your shopping experience smooth and transparent.
🛍️ 1. What products does Wiziflay offer?
Wiziflay offers a wide range of fashion and lifestyle products, including clothing, footwear, and accessories for men and women.
Each item is carefully selected from trusted wholesalers to ensure “Only Quality, No Compromise.”
💳 2. What payment methods do you accept?
We accept multiple secure payment options:
Cash on Delivery (COD), UPI, Credit/Debit Cards, Paytm, and Razorpay.
All transactions are processed through secure and verified gateways to protect your information.
🚚 3. Does Wiziflay deliver across India?
Yes. Wiziflay provides pan-India delivery through multiple trusted logistics partners.
Whether you’re in a metro city or a rural area, we ensure your product reaches you safely.
⏱️ 4. How long does delivery take?
Our standard delivery timeline is:
Metro Cities: 3–5 business days
Other Areas: 5–7 business days
Rural / Remote Areas: Up to 10 business days
🧾 5. Can I cancel my order after placing it?
Currently, order cancellation is not available once the order has been confirmed or dispatched.
However, you can initiate a return or exchange once the product is delivered, if eligible.
🔄 6. What is the return and exchange policy?
You can request a return or exchange within 7 days of delivery if:
You received a damaged or defective product.
You received the wrong item or size.
Please ensure the product is unused, unwashed, and in original packaging with all tags intact.
A 360° unboxing video is required as proof for return or exchange approval.
💸 7. When will I receive my refund?
Once the returned product passes our quality check, refunds are issued to the original payment method within 2–3 business days.
Refund processing times may vary slightly depending on your payment provider.
🧍♂️ 8. Do you offer size exchange?
Yes, size exchanges are accepted for eligible fashion items, provided the product is unused and returned with original packaging and tags.
📦 9. What if I receive the wrong or damaged product?
If you receive a wrong or damaged item, please contact us immediately with your order ID, unboxing video, and clear images.
We will arrange a replacement or refund at no extra cost to you.
🔍 10. How can I track my order?
Once your order is dispatched, you will receive a tracking link via email, WhatsApp, or SMS.
You can use this link to monitor your order’s delivery status in real time.
💬 11. How can I contact Wiziflay for support?
For any queries related to orders, shipping, returns, or products, feel free to contact us:
📧 Email: bigsolves1@gmail.com
💬 WhatsApp / Social Media: @Wiziflay
Our support team will assist you promptly during working hours.
🌟 12. Why choose Wiziflay?
Because we believe in one simple promise —
🖤 “Only Quality, No Compromise.”
Every product you buy at Wiziflay is handpicked for its style, comfort, and authenticity — bringing premium fashion straight from trusted wholesalers to your wardrobe.
Wiziflay – Wear Confidence. Live Quality.
Bhagalpur, Bihar, India